Our site is simple and easy to use. The following tips and suggestions will help you navigate our site:
You can browse our inventory by clicking on a category in the left side column or in the center section of the home page. Click on the sub-categories to browse to specific types of fittings. Once you have located the item you want you can add it to your "Shopping Cart" by entering a quantity in the Qty box and clicking the “Add To Cart” button. Want to choose multiple items at once? Enter quantities for several items and click the "Add To Cart" button to add them all at once. Don’t worry if you are unsure of something, you can always change quantities or remove items from your cart later prior to checking out.
Search Our Products
Located at the top of the page, you can use this convenient search box to search by:
Part Number Search
Enter a part number into the search box at the top of the page to go directly to the fitting you need. Another handy way to use this feature is to enter just the first 3 numbers of the part number to see all the fittings in that category. For example, entering 405- will give you all the Schedule 40 Tees in Fipt x Fipt x Fipt configuration.
After you add an item to the your shopping cart, click the “Continue Shopping” button to return to the previous page. As you add items to your cart you will see the Shopping Cart Summary updated at the top of the page. This tells you at a glance how many items you have selected and the total cost of the items. You can click on the Shopping Cart link at any time to return to the cart and begin the checkout process. You can change quantities or add/remove items in your cart as much as you like. Once you have finished adding items to your cart you can begin the checkout process by clicking the “Checkout Now” button.
Our website saves a complete history of your previous orders (unless you use guest checkout), which makes reordering easy. You can view your history by logging into your account and going to the "My Account" section. You can view your completed orders and use the convenient "reorder" buttons to add items to your cart.
To complete you purchase we recommend that you sign up as a customer of PVCFittingsDirect.com and choose your own personal password. This is a quick and easy process that you only need to go through the first time you place an order with us. You will be prompted to enter your name, address, phone number, shipping address and other information necessary to process your order. Your privacy is very important to us so we will never share your personal information or email address with anyone. You do not need to login to shop or search our inventory, but by logging in you will have access to your previous order history. And when you go through the checkout process the next time, all of your information will be prefilled for you, saving you valuable time. You can also use our Return system to easily make a return. We do offer guest checkout but if you use that option we will not save your order history or shipping information. You will have to enter it again if you place another order. You will be unable to use our easy return system if you make a purchase using guest checkout.
If you have any questions or suggestions, you may contact us by using the email form on our Customer Service page (click the Customer Service tab at the top of any page), or email us at email@example.com. Our toll free phone number is 844-506-5437. Our phone hours are 9AM – 5PM Eastern time, Monday through Friday, but you can leave a message any time. We will return your call during our regular hours.