While some of these policies may change slightly, we are striving to provide the same great service you've come to know over the past 20 years.
If your shipping address is in Alaska, Hawaii, please use the shipping calculator on the shopping cart page to determine your shipping charge. You can then decide if you want to complete the order or not.
We ship most items within 1-2 business days and you should receive your order within 3-7 business days. Some items require 2-4 business days to ship and you should receive your order for these items in 5-9 business days. Orders shipped to Alaska and Hawaii can take 7-10 days to arrive. Orders shipped outside the U.S. can take 7-14 days to arrive. Any expedited orders (UPS Next Day, UPS Second Day, UPS Three Day Select) placed after 2pm EST will ship the following business day.
*Due to the change in ownership and expiration of all return policy deadlines, we will not be accepting any further returns on orders placed before 9/13/2016.
At PVCFittingsDirect.com we are dedicated to your satisfaction with the product and service you receive from us. We understand that each individual case is different, and that's why we handle returns and exchanges on an individual basis. We strive to resolve each and every issue fairly and reasonably. In the event you encounter a problem with one of our products, please contact us by emailing firstname.lastname@example.org or calling us at 844-506-5437. We will supply you with an RGA (Return Goods Authorization) which will help us process your return quickly and accurately. We apologize for any inconvenience this may have caused you and thank you for your patience and understanding.
Orders may be returned and refunded (less applicable restocking fees) up to 90 days after the initial order was placed. Any returns after this 90-day period are eligible for store credit only. There are a few items that are final sale and cannot be returned. See below for this list of items.
Promotions / Price Changes
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